Services
At OVM, we deliver end-to-end solutions designed to protect your property, elevate the guest experience, and maximise rental income — all with minimal effort on your side.
What We Provide in Lombok villa management;
We Provide
Property Review & Enhancement
Whether you’re launching a new rental or refining an existing one, we start with a full assessment. Our team recommends tailored improvements such as:
Professional photography and presentation
Optimised listings on major channels (Airbnb, Booking.com, etc.)
Smart pricing strategies and seasonal rate adjustments
Guest experience add-ons and amenity upgrades
Design and layout suggestions for better performance
Booking Management
We handle the heavy lifting of guest-facing operations so you can relax. That includes:
Synchronised calendars and rate updates across platforms
Dynamic pricing based on market shifts and demand
Pre-arrival guest communication and full support
We Provide
We Provide
Concierge Services
Give your guests a standout stay through curated experiences. We coordinate:
Sea and land transfers to/from Lombok and surrounding islands
In-villa dining, spa treatments, restaurant/table reservations
Booked activities, tours, and wellness programs
Check-in Support
First impressions matter. OVM ensures a seamless check-in experience, offering:
Clear arrival instructions and easy access guidance
Self-check-in or personal welcome depending on your villa
Walk-through of the villa, explanation of features, local tips for guests
We Provide
We Provide
Maintenance & Upkeep
A well-kept villa drives great reviews and repeat guests. Our team provides:
Regular cleanliness and readiness checks
Restocking guest essentials and amenities
Inspection of all systems (AC, plumbing, pool, landscaping)
Reporting on condition and proactive recommendations
Clear Financial Reporting
Stay informed with simple, transparent numbers. Includes:
Monthly occupancy and revenue breakdowns
Expense tracking and cost-control advice
Suggestions to boost rental performance moving forward